top of page
  • Instagram - Black Circle
Contact us

LEAVE US A MESSAGE

Success! Message received.

FAQ

 

Find information about the way we operate below. Feel free to contact us thanks to the form above.

faq
01

Orders & Payment

​

HOW TO COMPLETE MY ORDER?

​

Fill your cart with our awesome products :), click ton the checkout button, pick a delivery method (see shipping costs and delays below), pick a payment type and confirm. You will receive an email to confirm your order and another one when your items are shipped. That email will contain a USPS tracking number so you can follow the delivery of your products.

 

HOW SHOULD I PAY FOR MY ORDER?

 

We handle the following payment types: credit card, paypal.

 

02

Shipping



WHERE CAN I SHIP MY ORDER?

 

Orders can be shipped within the continental US, Alaska, Hawaii and to APO/FPO addresses (some restrictions apply).

We can also ship internationally but the costs will be different, see the shipping costs chart below.

We don't ship to P.O. boxes. In-Store pickup is not possible. 

 

WHEN EXACTLY WILL I RECEIVE MY ORDER

 

When you enter your shipping address during checkout, each available shipping method will automatically update with estimated delivery dates. Once you select the shipping method and complete your order, the estimated delivery date will be listed in your order confirmation email.

 

CAN I CHECK ORDER STATUS OR TRACK SHIPPING?

 

We provide you with an USPS tracking number to follow the delivery of your package

 

CAN I CHANGE THE SHIPPING ADDRESS ON MY ORDER?

 

The shipping address cannot be changed after we send you the email confirmation that your order has been shipped. Please make sure you provide the correct address.

 

SHIPPING COSTS

 

03

Cancellations, Returns & Refunds



CAN I CANCEL AN ORDER?

 

Cancellations will be possible until the items get shipped. When you receive the shipment confirmation email with the USPS tracking numer, it is too late to cancel the order.

​

04

Returns & refunds



Sales are final. We do not accept returned items and we do not refund after the delivery has been made.

However, we will refund you on paypal for any cancellation made before the shipment of your order.

bottom of page